Feature：  Service: Unfortunately, they do not offer a return, exchange, or refund policy if you are not satisfied with the product. Quality: Can't tell as the aroma doesn't represent Linden Blossom from my perspective  Price：   On-time Shipment: very good The Linden Blossom doesn't smell like a typical floral scent.  The thing I advice is to make sure to purchase their oils with confidence, knowing that it is 100% the correct oil. Choose wisely. They don't believe in returns, refunds, or exchanges. They are not willing to lose out.  I was disappointed. I had to use the Alibaba Mediated to step in. I was fortunate that Alibaba refunded this purchase, as I wasn't satisfied with the scent, which didn't represent Linden Blossom in my experience. To be on the save side, request a smaller sample before making a larger purchase. I have bought 4 oils from them, which I was happy with, except one, the linden blossom. Otherwise, the service is still good.  

product as describd, well packaged